As of HotelTime version 4.6.11, it is possible to create secure card tokens through the Adyen payment terminal without needing to perform pre-authorization or payment.


Tokens can be linked to a reservation (in case the terminal request is sent from the reservation detail) or to a specific room (in case the terminal request is sent from the room detail).


To create a token, navigate to the Credit cards section, click on the menu and select "Create token by terminal".


Select the payment terminal you want to use for tokenizing the guest's card and confirm by clicking "Tokenize card".



The payment terminal will display a transaction for 0. The guest then confirms it using their payment card or digital wallet. 


After confirmation, a secure card token is saved to the reservation, that can be used for additional charges related to the guest's stay at your hotel.


Supported cards for tokenization (most common)

  • MasterCard
  • VISA
  • American Express
  • China UnionPay
  • JCB


Unsupported cards for tokenization (most common)

  • Maestro
  • Diners
  • V-Pay


For a complete and up-to-date list, refer to the official Adyen website. Payment methods marked as "Recurring" support tokenization in the specified currencies.


We believe creating secure tokens for reservations or guest rooms has never been easier!