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Knowledge base
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1
Customer Success Program
Tip&Tricks
2
HotelTime free upgrade on the newest version HT 4
4 steps to optimize your HotelTime
About Academy
Webinars
5
2022 - Webinar: Pricing bookings OTA's
2022 Webinar Front office and housekeeping
Controlling & Revenue webinar
Front office manager and Reservation department
Free training sessions - May / June
General
2
Introduction
Become Expert and get certified!
Topic
4
Front office and housekeeping
Pricing, bookings, OTA's
Controlling and Revenue
Accounting and Finance
News
News
10
Concierge modul - invoice sent by email automatically
Deleted reservation overview
Brand new Live chat - chat with us live!
Hotel Online check-in is the future
Conference Inovation in hospitality
View all 10
HotelTime system
Hoteltime
12
Day use, Accompany and Block reservations
Inventory
Settlement - Transfer to another reservation account
Reservation restrictions
Setting automatic deletion of reservations + no-show reservation search
View all 12
Tips & Tricks
6
Tax template invoice with dual currency (two currency)- Exchange rate fixing
Create group reservation
HotelTime - Features for accountants
Concierge module - optimalization
Notes in system
View all 6
Automation
8
Online Check-in
All about Concierge
Extra services sold through channelmanager D-Edge
Less filling in registration cards - ID reader
Accounting filled from the system - Automatically!
View all 8
Reports
21
Homepage HotelTime (=Welcome page)
Dashboard
Dashboard billing
Dashboard - Concierge
Forecast by month
View all 21
Rates & Pricing
3
Meal plans - set and use in RateCodes
RateCodes - ChannelManager reservation delivery
Roomtype fees
Users
3
HT - default user rights settings
HT4 – Current user
Crosslogin, switch between systems easily
Vento system
Units of materials and unit conversions
7
Transfer
Stock operational balance
Transformation
Product merge
Stocktaking list
View all 7
Sales - Recipes
4
Printing orders, sale transaction - Order types
Sorting tools - Recipe categories
ePOS - New recipe
Your own menu - inserting a recipe into the recipe
Sale - POS
13
Sale mode in outlets
Sending the order and printing the order type for preparation
How to cancel bill?
How to send a spend to a guest hotel account
Login into ePOS and outlets
View all 13
Sale - Hardware
3
Terminals
Printers
Vento self-installation procedure
Vento - users
1
Vento - default user rights settings
Reporting
17
Homepage Vento (= Welcome page)
Why do I have differences between payments and sales?
Closure list
List of permanent accounts and their purpose of use
List of employee accounts and their purpose of use
View all 17
Libero system
Libero - Reservation
11
Edit reservation
New reservation
Check-in service
Check-out, settlement
Delete reservation, online cancelation
View all 11
Libero - e-Voucher and online booking engine (OBE)
0
Libero - Operations
3
Daily operational report
New Gift voucher
How to use Gift voucher?
Libero - Users
1
Libero - New user, employee
Confero
Confero updates
1
1.4.0 Confero new version
Confero - Reservations
5
Create reservation
Checkin and checkout
Reservation cancellation
Edit reservation
Reservation and location overview