Zákaznický portál

Do not miss... 1

• Customer Success Program

Tip&Tricks 2

• HotelTime free upgrade on the newest version HT 4
• 4 steps to optimize your HotelTime

Webinars 5

• 2022 - Webinar: Pricing bookings OTA's
• 2022 Webinar Front office and housekeeping
• Controlling & Revenue webinar
• Front office manager and Reservation department
• Free training sessions - May / June

General 2

• Introduction
• Become Expert and get certified!

Topic 4

• Front office and housekeeping
• Pricing, bookings, OTA's
• Controlling and Revenue
• Accounting and Finance

News 10

• Concierge modul - invoice sent by email automatically
• Deleted reservation overview
• Brand new Live chat - chat with us live!
• Hotel Online check-in is the future
• Conference Inovation in hospitality

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Hoteltime 12

• Day use, Accompany and Block reservations
• Inventory
• Settlement - Transfer to another reservation account
• Reservation restrictions
• Setting automatic deletion of reservations + no-show reservation search

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Tips & Tricks 5

• Create group reservation
• HotelTime - Features for accountants
• Concierge module - optimalization
• Notes in system
• Rate code - expected payment method

Automation 8

• Online Check-in
• All about Concierge
• Extra services sold through channelmanager D-Edge
• Less filling in registration cards - ID reader
• Accounting filled from the system - Automatically!

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Reports 17

• Forecast by month
• Daily occupancy breakdown
• Revenue by partners
• Management overview
• Occupancy % overview

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Rates & Pricing 3

• Meal plans - set and use in RateCodes
• RateCodes - ChannelManager reservation delivery
• Roomtype fees

Users 3

• HT - default user rights settings
• HT4 – Current user
• Crosslogin, switch between systems easily

Units of materials and unit conversions 7

• Transfer
• Stock operational balance
• Transformation
• Product merge
• Stocktaking list

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Sales - Recipes 4

• Printing orders, sale transaction - Order types
• Sorting tools - Recipe categories
• ePOS - New recipe
• Your own menu - inserting a recipe into the recipe

Sale - POS 13

• Sale mode in outlets
• Sending the order and printing the order type for preparation
• How to cancel bill?
• How to send a spend to a guest hotel account
• Login into ePOS and outlets

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Sale - Hardware 3

• Terminals
• Printers
• Vento self-installation procedure

Vento - users 1

• Vento - default user rights settings

Reporting 16

• Why do I have differences between payments and sales?
• Closure list
• List of permanent accounts and their purpose of use
• List of employee accounts and their purpose of use
• VAT report

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Libero - Reservation 11

• Edit reservation
• New reservation
• Check-in service
• Check-out, settlement
• Delete reservation, online cancelation

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Libero - e-Voucher and online booking engine (OBE) 0

Libero - Operations 3

• Daily operational report
• New Gift voucher
• How to use Gift voucher?

Libero - Users 1

• Libero - New user, employee

Confero updates 1

• 1.4.0 Confero new version

Confero - Reservations 5

• Create reservation
• Checkin and checkout
• Reservation cancellation
• Edit reservation
• Reservation and location overview